When we work with our clients, we learn a lot about maintaining our status as a leader in debt recovery. From finding innovations to seeing what tried-and-true techniques work, having a genuine relationship is essential for debt collection.
We bring a clear sense of professionalism and techniques that foster efficiency to the work we do for our clients. As such, some pillars of our core business help make this a reality day after day.
We wanted to share how MJR can solve your specific business concerns. It’s a personalized approach with the right methods and technology that makes it all successful.
Using resources wisely
For as long as we’ve been in business, we’ve been proactive about finding the best value-added programs for our clients. It’s as much about pursuing an idea to its logical conclusion as about making the right choice in the marketplace. We’re seeking to improve the results and effectiveness of the programs we provide.
It’s through that kind of searching that we found the award-winning software that we commonly use: CallThru, Debtmaster, and Client Access. The combination of top-notch security, compliance with regulations, and full software integration has led to some fantastic results at the leading edge of modern technology.
Being open to your needs
Communication will also be a vital part of any business relationship. At MJR, we share any findings, opportunities, and concerns we receive with our clients in regular meetings. We pride ourselves on being as responsive as possible and merging empathy with efficiency with our client base.
Among the techniques we use to be open to your needs are flexible pricing strategies, customized analytics and reporting, and a compliance program that can be molded to make the most sense for how you do business.
Looking into the right metrics for your business
One of the most significant factors in debt collection success is using Key Performance Indicators, or KPIs, as a guide. We take the time to learn your distinctive KPIs, including the reasons behind what you have chosen to emphasize in business measurement.
Once we know those goals, we look at the data from each business we work with to develop strategies to exceed any benchmarks. This happens through aligning workflows and the consistent communication we discussed above.
We want to support your business
At MJR, we can help you realize some of your most crucial business goals, including a more proactive approach to collecting debt. We specialize in receivables services, including 1st and 3rd party programs, that mix the latest technology with exceptional customer service.
Visit our site to learn more about how we can add value to your business.
