Resolving debt quickly while maintaining and maybe even strengthening the consumer relationship, can be helped tremendously through technology. Giving collection agents the right tools to help with their job is paramount to finding genuine... (Read More)

You can use the latest technology and tactics that have proven to be a success, but it’s equally important to know the best way to speak to consumers in debt with your business. What you say and when can make a big difference in how they respond... (Read More)

When we work with our clients, we learn a lot about maintaining our status as a leader in debt recovery. From finding innovations to seeing what tried-and-true techniques work, having a genuine relationship is essential for debt collection. We... (Read More)

Why select MJR as your third party provider? Because we excel at driving your KPIs. We set best-in-class batch targets and work to achieve them every month. We are skilled at professionally working with your consumers to identify the best... (Read More)

As a business, you can have a plan for how day-to-day work takes place, but it only truly works when success and quality are measured in some way. Getting a clear picture of progress and measuring success makes it easier to adjust when improvements... (Read More)

Focus is an important hallmark of any type of business, and using the best technology available is one way to ensure that you solve concerns and bring about resolutions quickly. One piece of technology that is particularly good at both efficiency... (Read More)

Being able to work with the best technology can lead to some great results for your business. As that tech gets increasingly sophisticated, it can open the door to greater success. This is true with the debt collection business as it is with... (Read More)

The best collection techniques take into account that each consumer's situation is different. This is especially true when dealing with early stage delinquencies. Our goal at MJR Capital Inc. is to bring closure to the debt as quickly as possible... (Read More)

How a business contacts consumers should be informed by their views on communication preferences. It’s clear that for most, that means putting empathy at the center of any conversation. At the same time, it’s also important to have specific... (Read More)

Trying to find a satisfying outcome for both the business and the consumer is how much debt recovery takes place. And with that, it’s important to ensure you have more than one solution ready when the consumer may ask for it. We wanted to talk... (Read More)