It’s something that will happen to every business during its lifetime. When a customer avoids contacting you entirely, it may feel at some point like it may be too difficult to ever collect from them.
This is the time when it would make the most sense to use legal means to collect that debt. There are methods that we are well versed in, and all within legal compliance, that can help clear that debt and bring some more stability to your recovery performance.
Legal services are one of our specialties, so we’re happy to help our clients out in this regard. Here’s a look at what we can provide you.
Securitizing your debt
MJR excels in Third Party recovery programs, and when we garner the most returned funds is when we combine Third Party recoveries with our Legal Collect program. Several financial institutions have used this program with us and have seen some best-in-class results from it.
Our in-house legal team is the big reason for this success. We have an in-house lawyer, licensed paralegal staff, experienced legal administration staff, dedicated legal collectors, and a national network of lawyers and paralegals on the job for us.
Our legal program is fully compliant with all federal & provincial regulations and bank policies. Our processes have been matured to ensure each account receives the right treatment at the right time, driving performance and securitizing your debt.
Paying for the costs upfront
Another part of our legal program that distinguishes us from other companies is a simple thing we do: MJR pays the costs up front!
We feel confident in doing this because of our strict qualifying process. MJR selects accounts where the consumer has the proven ability to pay, but is avoiding payments. MJR then puts a high emphasis on collection, so we often outperform traditional legal programs run by law firms.
As part of the program, our legal collectors work directly with consumers to find solution-oriented options to resolve the debt. Legal activities are used to advance the file when voluntary resolution doesn’t occur. Plus, collection activities continue, even after judgment is obtained, to make sure everything is resolved to our client’s satisfaction.
Taking an accountable approach
We can provide an amazing legal program to those clients because we emphasize great communication over many elements of our business. At MJR, we share our findings, opportunities and concerns with the teams with which we work. Responsiveness is very important to us, and we pride ourselves on bringing efficiency and professionalism to all the work that we do.
At MJR, we can be part of the help and support you need, including a more proactive approach to collecting on debt that mixes the latest technology with peerless customer service. Go to our site to see the full range of services.
