Using the latest technology to its best capacity can make a difference in the success of your company. We work to keep pace with software that is truly useful and impactful in collections, all to provide the most comprehensive services to you.
If you need to improve debt collection performance for your company, this software is available to our clients with guidance from our experienced staff. Each of these tools also helps us develop strategies for you that are both efficient and effective in debt collection. Here’s a look at some of the software we are currently using, as well as some of its advantages.
Debtmaster
This is collection software that features advanced security features, with an emphasis on maintaining compliance as well as providing greater service to your debtors. Debtmaster features integrated services including debtor information, reporting tools, workflow management, documentation, payment utilities, and compliance resources. All of these resources and information are also available to us 24/7.
CallThru
With Debtmaster as the base, we can also use a system named CallThru to fully integrate our telephone system with our reporting and workflow information and documentation. Plus, it’s as secure and compliant as software can be. Using CallThru makes it easy to store calls in a system, as well as encrypt data, and provide for agent monitoring to ensure that the techniques we use to communicate with consumers are working at their best. We can also prioritize the phone traffic received through CallThru’s systems, making operations more smooth and efficient. There are also ways to ensure that consumers get matched up every time with the correct agent for their needs or concerns.
ClientAccess
This is an integrated web portal that brings the software you use together for easy access. ClientAccess works with both Debtmaster and CallThru for rapid data access and seamless operations. It’s also easy to install. This is also great software for reporting, as customized reports can be made and sent to clients for easy updating. We also work with our clients to customize the reports to show only the most pertinent information and protect information privacy for everyone.
A plan that’s tailored to your own goals
Investing in leading-edge technology for our clients is one of the ways that we can assist you in reaching your business goals. MJR drives performance in debt collection through our flexibility, our vast experience in this type of business, and our dedication to your unique experiences.
By continuously monitoring our collection strategies, we can adjust what’s working for you. We deploy the right amount of resources and make sure we also garner feedback from you to consistently and constantly fine-tune the way we collect from your customers. To find out more about what we can do for your business, go to our website.
