What makes us stand out from the competition? Our goal is to give our clients the most value for their investment possible, in a secure environment, all while providing a debt recovery rate second to none. Here are some of the elements that make us a leader in the debt recovery industry in Canada. These are all part and parcel of what we can provide business customers who need help with their recoveries.
Performance and Partnership
When we meet with you, we take time to understand your strategy, including your business goals and the drivers behind your Key Performance Indicators. Our goal is to help you exceed any benchmarks you may have and to work as a team to hit those targets daily, tracking progress along the way.
Investment and Flexibility
One of the distinguishing factors of MJR’s services is what we do with value-added programs. We invest extensively in those to pilot new ideas, strengthen existing protocols and challenge your existing recovery partners.
Initiative and Innovation
While there are definitely industry standards, we don’t want to simply fulfill them. We want to go beyond helping your business, so we find ways to raise our own standards to improve performance, productivity and effectiveness.
Openness and Accountability
Our goal is to be as transparent as possible with the results. Whether it’s a key finding, a big win, a pressing concern or a great opportunity, we take the time to reach out. Communication is a big key to success. Being responsive is a trait all businesses should adopt to provide the best experience.
Added Value and Continuous Improvement
Among the value-adds we offer are flexible pricing strategies that best suit your needs. Along those lines, we offer customized analytics and reporting so the measurements you receive are better geared to your own goals. We also cover any compliance to your requirements to make sure every aspect of the business is within the rule of law.
We’re partners in your success
Our overarching goal with you is to make sure you reach as much success as possible, whatever that looks like. We specialize in empathetic and tech-centric receivables services, including 1st and 3rd-party programs & legal-collect programs. MJR can also assist with inbound or outbound contact center solutions, back-office processing, direct sales campaigns and customer retention and management services.
To find out more about what we offer, please visit our newly updated website at mjrcapital.com
