As technology gets more sophisticated, it can open the door to greater success. This is true with the debt collection business, which can supply more impactful results with solutions that are tailored to consumer debt. Technology seems to improve at a more rapid pace than in the past, so having “the latest and the greatest” is what will power a business to truly transform itself.
Among the award-winning software that we use is one item called ClientAccess. Through this solution, we can take our clients’ information and report on what we are doing for them in an easy-to-follow format. Here’s a look at what we can offer you with our use of ClientAccess.
Easy access and reporting
First, ClientAccess has its own dedicated web portal that is customizable to the way you want to lead your company and its finances. This way, you can see all the elements that are needed such as debtor history, payments, account status, and many more in an integrated system.
Yet, where ClientAccess excels the most is in reporting. The days of printing and mailing an overview of how your debtors are progressing are a thing of the past. By linking with the Debtmaster database that we also use, we are able to configure different types of reports that can give you insights into what is working with debt collection and what needs improvement.
The ClientAccess system also makes sure to keep client information away from the risk of being corrupted. The data can be protected at any phase, and even taken off reports that might be seen by potentially less private audiences. This way, data security and cyber safety for your consumers is at a high priority.
Along with the integrated phone system that’s named Call Thru, ClientAccess can be part of a total approach that nets results. When you combine the power of these technologies with the proven techniques we utilize with customer service, it’s a one-two combination that can net excellent results for debt collection.
We support the way you prefer to conduct business
At MJR, we can be part of the help and support you need, including a more proactive approach to collecting debt. We specialize in receivables services, including 1st and 3rd-party programs, that are a mix of the latest technology with peerless customer service. Our website has more information on the full range of services we can offer you and your business.
