Debt collection is one area of business that's specifically regulated by the government. It makes sense: you want to instill confidence in the way that you're collecting on debt, and anything that may not look legitimate can be problematic for... (Read More)

In the world of collections, keeping pace with the latest technology is vital to success. As customers also embrace new tech, so should companies that provide the services to help businesses with debt collection. We’re particularly happy to... (Read More)

Triumphing over setbacks can be one of the most challenging things that you do in your career. Whether you're “the big boss” or someone who is supporting a team as they lead, finding those solutions to a bump in the road can be elusive. There... (Read More)

You’ve likely seen the stats that indicate that Canadians have incurred more debt per person as part of life during the pandemic. That spending has been part of the overall recovery of the country during some topsy-turvy times. But, as with... (Read More)

It’s important to partner with a collection agency that can assist in the collection process to drive your KPIs, but one that professionally operates within the myriad of regulations that govern the industry. If you have a national customer base... (Read More)

Letter of demand. Debt validation notice. Debt collection letter. Whatever term you want to use, a letter requesting payment of an unpaid bill is the critical first step in the process of collecting money that's owed to your business. The letter... (Read More)