For years, MJR Capital Services has been a leader in the debt recovery industry — but it’s not something that we have achieved on our own. Our partnerships with our clients make the work that we do as innovative as it is effective.
We bring a clear sense of professionalism and employ techniques that foster efficiency. As such, there are some pillars of our core business that help make this a reality day after day.
Here are just a few of the ways that MJR can solve business concerns when it comes to debt recovery. As you’ll see below, it’s a personalized touch with the right methodology that makes collections the most successful.
Accountability at every step
It’s true of any business — you have to communicate well to find success. At MJR, we share any findings, opportunities and concerns we receive with our clients in regular meetings. Responsiveness is very important to us, and we pride ourselves on merging empathy with efficiency with our client base.
You can expect flexible pricing strategies, customized analytics and reporting, and a compliance program that can be molded to make the most sense for the way you do business.
Watching the metrics closely
One of the biggest factors in success in debt collection is to use Key Performance Indicators, or KPIs, as a guide. We take the time to learn your own distinctive KPIs and why they’re relevant to your operation.
Once we know those goals, we look at the data from each business we work with to come up with strategies to exceed any benchmarks. This happens through alignment of workflows and the consistent communication we talked about above.
Spending wisely when it comes to tools
For our entire existence, we’ve been proactive about finding the best value-added programs for our clients. It goes beyond just purchasing something, though. It’s as much about pursuing an idea to its logical conclusion – improving the results and effectiveness of the programs we provide.
It’s through that kind of searching that we found the award-winning software that we commonly use: CallThru, Debtmaster and Client Access. The combination of top-notch security, compliance with regulations and full software integration has led to some amazing results at the leading edge of modern technology.
MJR: A partner and solution for your business
At MJR, we can be part of the help and support you need, including a more proactive approach to collecting on debt. We specialize in receivables services, including 1st and 3rd party programs, that are a mix of the latest technology with peerless customer service. Go to our site to learn more about the full range of our services.
